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ImageViewer View €

Posted: Fri Jan 24, 2014 1:24 pm
by mariarita
Hi,
I have a pdf file with character: "€" and a pdf file with accented words.
I load the file and I view the file on ImageViewer but the characters are are not recognized.
Can you help me, please.

the original word : € 2.750,00 -- è --validità -- più
the words displayed: Ä 2.750,00 -- Ë --validit ‡ --pi˘

(code: imageViewer1.Images.Add(_sourceStream);)

Thanks.

Re: ImageViewer View €

Posted: Sun Jan 26, 2014 9:56 am
by Alex
Hello,

What version of VintaSoftImaging.NET SDK do you use? Please try to use the latest version (7.2.1.1) and send your PDF document to our support team at support@vintasoft.com if you will have problem with the latest version of SDK.

Best regards, Alexander

Re: ImageViewer View €

Posted: Mon Jan 27, 2014 11:31 am
by mariarita
thanks, i send to help desk.

Re: ImageViewer View €

Posted: Mon Jan 27, 2014 4:27 pm
by Alex
Hello,

Our support team has received your message and PDF document. We have analyzed your PDF document and have found that SDK does not correctly parse code page in font of your PDF document. Version with bug fix will be available on this week.

Best regards, Alexander