Tooltip is not visble on mouse over of annotation

[chintan.shah]

Hello,

We have created a annotation with tool-tip and placed it on the document.

When we move our mouse out of the document area and come into the document area again and move our mouse over to the annotation, tool-tip get visible. But when we move our mouse within document area and move mouse over to annotation, it doesn't show the tool-tip.

Please see below snap, showing document area with Red highlighted box.



FYI: we are referring below demo URL:
https://demos.vintasoft.com/AspNetCoreD ... iewerDemo/

Could you please provide solution for this.

Thanks
Chintan Shah

[Alex]

Hello Chintan,

The annotation visual tool displays the annotation tooltip if "mouseover" event occurs for annotation.
The annotation visual tool hides the annotation tooltip if "mouseout" event occurs for annotation or mouse cursor moves over tooltip.
This is "standard" bahaviour for tooltip in Windows.

Do you need custom behaviour of tooltip? If yes, please send me more info about your task.

Best regards, Alexander

[chintan.shah]

Hi Alex,

Tool-tip is only visible on mouse over of annotation if mouse come out from document area and come again to annotation (mouse over), please review below snapshot, here, please notice document area, a red thick border. This behavior only happens in Mozilla Firefox (I am using version 117.0.1 (64-bit)), In Chrome browser it is working perfect. (Seems browser compatibility issue).




Let me know if you require any more detail.

Thanks
Chintan Shah

[Alex]

Hi Chintan,

Thank you for information. We reproduced the problem (problem present in Firefox only) and now we need some time to analyze the problem. I will contact you shortly.

Best regards, Alexander

[Alex]

Hi Chintan,

Sorry for delay.

We analyzed problem and here are results:

• Problem occurs because Firefox shows tooltip for each object only once.
• We have not find adecvate solution that allow to show tooltip for object the second time in Firefox.
• If you still need solution for this problem, please use WebAnnotationVisualToolJS.hoveredAnnotationChanged event (available from version 12.3) to monitor change of hovered annotation and change tooltip in viewer using your custom code.

Best regards, Alexander